What you'll learn
Upon completion of the OTHM Level 4 Diploma in Tourism and Hospitality, learners will be able to:
- Understand the structure and function of the tourism and hospitality industry.
- Apply customer service principles in a tourism and hospitality context.
- Develop marketing strategies for tourism and hospitality products and services.
- Manage operations in a tourism and hospitality environment.
- Understand the principles of sustainable tourism.